Privacy Policy

Effective Date: October 1, 2025

Top Tier Proposals (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://www.toptierproposals.com or interact with us through other means.

1. Who We Are

Top Tier Proposals is an event planning business based in Niagara Falls, Ontario, Canada. We specialize in designing and executing custom marriage proposals and romantic events. Our services are available to customers located in Ontario, and we operate entirely online.

2. What Information We Collect

We may collect the following personal information from you:

  • Contact Information: Name, email address, phone number
  • Booking Information: Date, time, and details of your event
  • Payment Information: Billing details processed securely via Stripe
  • Technical Data: IP address, browser type, device, and usage data via Google Analytics
  • Communications: Messages, emails, or notes from interactions with our team

We do not collect sensitive personal information such as race, ethnicity, religion, health data, or biometric information.

3. How We Collect Information

We collect information in the following ways:

  • When you submit a contact form
  • When you book a service or request a quote
  • When you sign up for our newsletter
  • When you interact with our website (e.g., browsing, clicking links)
  • When you contact us by phone, email, or social media

We use cookies and similar technologies to collect technical data. You can control cookies through your browser settings.

4. Why We Collect Your Information

We use your information to:

  • Provide and manage our services
  • Respond to your inquiries and requests
  • Process payments securely
  • Improve our website and user experience
  • Send promotional emails (only with your consent)
  • Comply with legal obligations

5. Consent

By using our website or submitting your personal information, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy.

You may withdraw your consent at any time by contacting us at info@toptierproposals.com.

6. How We Share Information

We do not sell or rent your personal information. However, we may share it with:

  • Service providers: e.g., Stripe (for payment processing), Google (for analytics)
  • Photographers, musicians, or vendors involved in your booked event (with your permission)
  • Law enforcement or government agencies if required by law

All third parties are required to protect your information and use it only for the purposes we specify.

7. Data Storage and Security

Your information is stored securely on servers located in Canada. We use industry-standard security measures to protect your data, including:

  • HTTPS encryption
  • Secure password-protected systems
  • Access limited to authorized personnel only

While we take every precaution, no method of transmission over the Internet is 100% secure.

8. Retention of Personal Information

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law.

For marketing emails, we keep your data until you unsubscribe.

9. Your Rights

Under Canadian privacy laws, you have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate or outdated information
  • Withdraw consent for marketing communications
  • Request deletion of your personal information (subject to legal obligations)

To exercise your rights, email us at info@toptierproposals.com.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies before providing any personal information.

11. Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently received information from a minor, we will delete it immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The revised policy will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

Top Tier Proposals
Niagara Falls, Ontario, Canada
info@toptierproposals.com
905-371-6313